Contents: The computer; The desktop; Using a word processor; Word processing: for and against; Storing data; Creating a folder; Saving files; The Internet; Research on the Internet; E-mail, telephones and the post; Mobile Phones; Writing e-mails; E-mail addresses and servers; Sending files over the Internet; Viewing and downloading files; Music on the Internet; Desktop publishing; Image editing; Reviewing websites; Designing Web pages; Multimedia; E-commerce; Chat rooms; Netiquette; Computer programming; Videoconferencing; Men, women and IT; Careers in IT.