Thư viện Đại học Lạc Hồng

A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls, and other difficult people

Ký hiệu xếp giá: 650.13 G426

Chủ đề: Conflict management; Interpersonal relations; Interpersonal conflict; Quản lý xung đột; Quan hệ cá nhân; Giao tiếp

This book includes topics: An aggressive species; Political animals; Ethical dilemmas; People who ask too much; Capturing and keeping the job; Putting it together.

A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls, and other difficult people

Gini Graham Scott

Ký hiệu xếp giá: 650.13 G426

Chủ đề: Conflict management; Interpersonal relations; Interpersonal conflict; Quản lý xung đột; Quan hệ cá nhân; Giao tiếp

This book includes topics: An aggressive species; Political animals; Ethical dilemmas; People who ask too much; Capturing and keeping the job; Putting it together.

Conflict management: resolving disagreements in the workplace

Herb Kindler

Ký hiệu xếp giá: 658.405 3 K51

Chủ đề: Conflict management; Organization; Quản lý xung đột

This book includes: Understanding Conflict Management; The Four-Phase Process for Managing Conflict and Disagreement.

Leading through conflict: how successful leaders transform differences into opportunities

Mark Gerzon

Ký hiệu xếp giá: 658.409 G354

Chủ đề: Conflict management; Quản lý xung đột

Contents: pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ;...

A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls, and other difficult people

Gini Graham Scott

Ký hiệu xếp giá: 650.13 G426

Chủ đề: Conflict management; Interpersonal relations; Interpersonal conflict; Quản lý xung đột; Quan hệ cá nhân; Giao tiếp

This book includes topics: An aggressive species; Political animals; Ethical dilemmas; People who ask too much; Capturing and keeping the job; Putting it together.

Communicating at work: strategies for success in business and the professions

Ronald B. Adler, Michelle Maresh-Fuehrer, Jeanne Elmhorst, Kristen Lucas

Ký hiệu xếp giá: 658.45 C73467

Chủ đề: Business communication; Interpersonal communication

Contents: basics of business and professional communication, strategic case: Sundown bakery; personal skills, strategic case: Omnicom marketing; working in groups, strategic case: Museum of...

Communicating at work: strategies for success in business and the professions

Ronald B. Adler, Jeanne Marquardt Elmhorst, Kristen Lucas

Ký hiệu xếp giá: 658.45 A237

Chủ đề: Business communication; Interpersonal communication; Giao tiếp trong kinh doanh; Truyền thông doanh nghiệp

This book enhances the strategic approach, real-world practicality, and reader-friendly voice that have made this text the market leader for three decades. On every page, students learn how to...

Communication skills for leaders: delivering a clear and consistent message

Bert Decker

Ký hiệu xếp giá: 658.13 D295

Chủ đề: Business communication; Interpersonal communication; Truyền thông doanh nghiệp

This book includes: Keys to Effective Interpersonal Communication; Choosing Positive Communication habits; Developing the Nine Behavioral Skills.

Effective communication in the workplace: learn how to communicate effectively and avoid common barriers to effective communication

Anthony Gutierez

Ký hiệu xếp giá: 651.7 G9844e

Chủ đề: Business communication; Interpersonal communication

This book is designed to enlighten business owners, managers, supervisors, and employees about the barriers of effective communication in the workplace, what causes them, and how they can be...

Human relations in organizations: applications and skill building

Robert N. Lussier

Ký hiệu xếp giá: 658.3 L97

Chủ đề: Organizational behavior; Interpersonal relations; Hành vi tổ chức; Quan hệ cá nhân

Contents in Brief: Intrapersonal skills: behavior, human relations, and performance begin with you; interpersonal skills: the foundation of human relations; Leadership skills: influencing others;...