Thư viện Đại học Lạc Hồng

A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls, and other difficult people

Ký hiệu xếp giá: 650.13 G426

Chủ đề: Conflict management; Interpersonal relations; Interpersonal conflict; Quản lý xung đột; Quan hệ cá nhân; Giao tiếp

This book includes topics: An aggressive species; Political animals; Ethical dilemmas; People who ask too much; Capturing and keeping the job; Putting it together.

Human relations in organizations: applications and skill building

Robert N. Lussier

Ký hiệu xếp giá: 658.3 L97

Chủ đề: Organizational behavior; Interpersonal relations; Hành vi tổ chức; Quan hệ cá nhân

Contents in Brief: Intrapersonal skills: behavior, human relations, and performance begin with you; interpersonal skills: the foundation of human relations; Leadership skills: influencing others;...

A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls, and other difficult people

Gini Graham Scott

Ký hiệu xếp giá: 650.13 G426

Chủ đề: Conflict management; Interpersonal relations; Interpersonal conflict; Quản lý xung đột; Quan hệ cá nhân; Giao tiếp

This book includes topics: An aggressive species; Political animals; Ethical dilemmas; People who ask too much; Capturing and keeping the job; Putting it together.

Communicating at work: strategies for success in business and the professions

Ronald B. Adler, Michelle Maresh-Fuehrer, Jeanne Elmhorst, Kristen Lucas

Ký hiệu xếp giá: 658.45 C73467

Chủ đề: Business communication; Interpersonal communication

Contents: basics of business and professional communication, strategic case: Sundown bakery; personal skills, strategic case: Omnicom marketing; working in groups, strategic case: Museum of...

Communicating at work: strategies for success in business and the professions

Ronald B. Adler, Jeanne Marquardt Elmhorst, Kristen Lucas

Ký hiệu xếp giá: 658.45 A237

Chủ đề: Business communication; Interpersonal communication; Giao tiếp trong kinh doanh; Truyền thông doanh nghiệp

This book enhances the strategic approach, real-world practicality, and reader-friendly voice that have made this text the market leader for three decades. On every page, students learn how to...

Communication skills for leaders: delivering a clear and consistent message

Bert Decker

Ký hiệu xếp giá: 658.13 D295

Chủ đề: Business communication; Interpersonal communication; Truyền thông doanh nghiệp

This book includes: Keys to Effective Interpersonal Communication; Choosing Positive Communication habits; Developing the Nine Behavioral Skills.

Effective communication in the workplace: learn how to communicate effectively and avoid common barriers to effective communication

Anthony Gutierez

Ký hiệu xếp giá: 651.7 G9844e

Chủ đề: Business communication; Interpersonal communication

This book is designed to enlighten business owners, managers, supervisors, and employees about the barriers of effective communication in the workplace, what causes them, and how they can be...

The interpersonal communication book

Joseph A. DeVito

Ký hiệu xếp giá: 302.2 D496

Chủ đề: Interpersonal communication; Truyền thông

The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics,...

Fiscal tiers: the economics of multi-level government

David King

Ký hiệu xếp giá: 336.185 K525f

Chủ đề: Intergovernmental fiscal relations; Tài chính công

The economic role of subcentral authorities; The optimal size of subcentral authorities; Grants: their types and effects; The purposes of grants; Equalisation and revenue-sharing grant schemes;...

Connecting with your customers

Harvard Business School

Ký hiệu xếp giá: 658.812 C75266

Chủ đề: Customer relations; Customer services; Success in business; Quan hệ khách hàng; Dịch vụ khách hàng; Thành công trong kinh doanh

Brief Contents: Understanding Customers' Needs; Indentifying Customer Segments; Communicating with Customers; Enhancing Customer Loyalty.