Contents: Types of accommodation; Hotel Facilities; Staffing and internal organization; Reservations and check-in; Hotel and restaurant services; Money matters; Dealing with complaints; Off-site...
How to Teach Listening provides a practical guide to the theory and the practice of teaching listening in the language classroom. This book discusses key topics such as authenticity, testing and...
Contents: Writing as a process; Describing written text; Writing in the language classroom; Nuts and bolts; Building the writing habit; 'Worked-on' writing; Responding, correcting, and guiding;...
Contents: The computer; The desktop; Using a word processor; Word processing: for and against; Storing data; Creating a folder; Saving files; The Internet; Research on the Internet; E-mail,...