Contents: New faces; Around the office; Products and services; Time zones; On the phone; Placing an order; Making a reservation; Getting a round; About the company; Routines; Small talk; Getting...
Contents: Getting in touch; Email; Crossing cultures; Working with others; Performance at work; Human resources; Business media; Communication; Time management; Corporate image; Trading; E-business;...
There are 72 units and 8 appendices. Each unit consists of: 1. language presentation through: sample sentences to show the language forms in use; an explanation of the language forms; a description...
There are 84 units and 6 business files. Each unit consists of: 1. language presentation through: sample sentences to show the language forms in use; an explanation of the language forms; a...
This book includes topics: Jobs and responsibilities; Telephoning to make arrangements; Organizations; Planning ahead; Growth and development; Problem solving; Telephoning to exchange information;...
Contents: Collecting the information; Using graphs and statistics; Selecting and organising the material; Presenting findings; Concluding and recommending; Summarising.